Student Satisfaction

Chair:         Gail Roy

Members:    Bill Egeler, Alan St. Peter, Norma Smith, Dennis Albert, Paula Flora, Johna Lovely,
                 Dick Duplessis, Nancy Cowett, Shelli Cronkhite
                

Student Satisfaction Committee:  Composed of members from all departments/areas of the college and a minimum of two students, this committee focuses on students’ satisfaction with their total college experience.  An annual satisfaction assessment utilizing the Student Satisfactory Inventory™ is conducted and analyzed by the committee with the follow-up data collection and assessment completed as necessary.  The committee is responsible for receiving and sharing input from and with all campus sectors and for making recommendations for improvement to the college president.  The committee will work closely with campus MIS staff to monitor campus retention efforts as outlined in the MCCS retention benchmarking report and to coordinate campus-based retention activities.  Committee assignments shall be for a period of no shorter than 2 years (students excepted) due to the volume and complexity of data to be acted upon.  This committee will utilize a discrepancy-based decision making model as its action philosophy and, due to the process nature of the committee’s focus, will seek consensus versus majority rule.  The dean of students will act a the committee liaison to the management team.