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Student Satisfaction Chair: Gail Roy Members: Bill Egeler, Alan St. Peter, Norma Smith, Dennis Albert, Paula Flora, Johna Lovely, Dick Duplessis, Nancy Cowett, Shelli Cronkhite Student Satisfaction Committee: Composed of members from all departments/areas of the college and a minimum of two students, this committee focuses on students’ satisfaction with their total college experience. An annual satisfaction assessment utilizing the Student Satisfactory Inventory™ is conducted and analyzed by the committee with the follow-up data collection and assessment completed as necessary. The committee is responsible for receiving and sharing input from and with all campus sectors and for making recommendations for improvement to the college president. The committee will work closely with campus MIS staff to monitor campus retention efforts as outlined in the MCCS retention benchmarking report and to coordinate campus-based retention activities. Committee assignments shall be for a period of no shorter than 2 years (students excepted) due to the volume and complexity of data to be acted upon. This committee will utilize a discrepancy-based decision making model as its action philosophy and, due to the process nature of the committee’s focus, will seek consensus versus majority rule. The dean of students will act a the committee liaison to the management team.
Student Satisfaction Committee Meeting Minutes January 26, 2009 Academic Success Center 3:00-4:30 Present: Laura McPherson, Bill Egeler, Paula Flora, Gail Roy Absent: Dennis Albert, Alan Punches, Alan St. Peter, Dan Hotham, Johna Lovely, Nancy Cowett. Dick Duplessis Excused: Norma Smith, Shelli Cronkhite I. Laura opened the meeting. II. Members discussed SSI results and the need to focus on a few items of concern. Prior to the next meeting all members are asked to come to the meeting with three areas selected from the SSI data for discussion and review. At the next meeting committee will vote and select two to three areas to address from the survey results. Academic advising was noted as one important area for review. III. Bill announced that Sonja Fongemie will be invited to the next meeting. Sonja will be assisting with coordination of the CCSSE. IV. Discussion regarding the day and time this committee meets. The next meeting will be scheduled at noon for those who have had schedule conflicts which prevent them from attending. The meeting adjourned at 4:00 pm. The next meeting is scheduled for Monday, February 9, 2009, 12:00 – 1:00 in the Academic Success Center. Respectfully submitted, Gail Roy February 2, 2009 Last changed: Mar 11 2009 at 3:02 PM Back |
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