Standard Three: Organization and Governance
Description:
In 1985, the Maine legislature approved L.D. 2174 an Act to Establish the Maine Vocational -Technical Institute System (MRSA, Chapter 431, Maine Vocational-Technical Institute System, enacted by Laws 1985, c.695, ss11, effective April 16, 1986). This act formally grouped the
six institutions, once governed by the State Board of Education, into one organization under a central office structure governed by a board of trustees.
On June 22, 1989, the Maine legislature passed An Act to Enhance the Status of Vocational -Technical Education in Maine (MRSA, Chapter 443, ss2). This act changed the name of the Vocational-Technical Institute System to the Maine Technical College System (MTCS) with similar changes to the names of each institution within the system. It also provided
the foundation for MTCS policy section 200 Governance and Organization. The original responsibilities and mission remained the same. The current system consists of the board of trustees, a system office and seven technical colleges.
The basic mission of the Maine Technical College System is to provide associate degree, diploma and certificate programs directed at the educational, occupational and technical needs of the State?s citizens and the work-force needs of the State?s employers. The primary goals of
post-secondary vocational-technical education and the Maine Technical College System are to create an educated, skilled and adaptable labor force, which is responsive to the changing needs of the economy of the State and to promote local, regional, and statewide economic development. A listing of specific tasks of the technical college system is included in the legislation (workroom document). The Board of Trustees
The board of trustees consists of 13 voting members, one ex officio voting member and two ex officio non-voting members. These seats
include 12 members from the field of business and industry, the field of labor, the field of education, the general public and one member who is from the student body of one of the technical college campuses at the time of appointment. The commissioner of education is a voting ex
officio member and the commissioners of economic and community development and labor are non-voting ex officio members. From among the appointed members, the board elects a chair and vice chair to annual terms of office, and the chair appoints all committee members. The president of the MTCS serves as secretary of the board of trustees. Board members are appointed by the governor to four-year terms of office, with the exception of the student member who is appointed to a two-year term, subject to review by the joint standing committee of the legislature having jurisdiction over education and to confirmation by the legislature. No classified or unclassified employee of the State or
person who holds elected state office may serve on the board of trustees, with the exception of ex officio members. Throughout this
process, consideration is given to member field of expertise, statewide geographical representation and gender equity. The process is designed
to assure that the public interest is represented in the membership of the board of trustees. Current membership of the MTCS board of trustees
is included in Appendix F.
The board is the legally constituted body responsible, through the exercise of the powers and performance of the duties set forth by the law, for the establishment, control, and administration of the statewide system of publicly supported technical colleges. The board of trustees
meets at least six times each year and at the call of the chairman or at the request of a majority of the members. The functions, membership and
organization of the board are delineated in the MTCS Policy Section 201 and Section 11.20A MRSA c.431 ? par. 12705 ?Board of Trustees? and par. 12706 ?powers and duties of the Board of Trustees.? The board is the
policy-making authority of the system.
The board of trustees has three standing committees: the executive
committee, the educational policy committee, and the finance and facilities committee. The latter two committees consist of five
trustees, one of whom is chair; two college representatives ? one administrator, one instructor; and two others from among the following: college advisory council, student senate, public at large. Various ad hoc committees are established and frequently composed of representatives from the board of trustees, the MTCS office, and associated constituencies of employees. Collective bargaining
agreements also serve as important channels of communication as representation typically includes MTCS staff representing the board of trustees and representatives of employees served by the agreement. Regular communication among appropriate constituencies also occurs through the publication and distribution of minutes of Board meetings, committee meetings, advisory council meetings, and management team meetings. At the beginning of each board of trustees meeting, there is an opportunity for employees and/or citizens to address the board. Typically, the regular meetings of the board are held on the college campuses on a rotating basis.
The board of trustees? commitment to learning and scholarship is evident in various activities of the board over the years. Among those
activities was the creation of a 14-member ad hoc commission in January 1994 to identify and define the skills that best represent the critical complementary skills necessary for success in the workplace of the 1990s. The Skills Commission for the 21st Century, with input from a 35-member select advisory committee, prepared a report that would serve as a blueprint to guide the curricula development and validation process. It provides the foundation to determine if graduates have achieved the skills necessary for successful personal and professional lives. The board continues to review and monitor the implementation and integration of the identified skill sets at each college. As described in the Standard Two section, board policy establishes an annual program review process designed to assure that all academic program offerings are assessed and updated on a five-year cycle.
There are no other boards with vested authority for governing the institution. The Maine Technical College System board of trustees? powers and duties are described in Section 200 of the MTCS Policy Manual (work room document).
The System
The board appoints the president of the system who serves at its pleasure. The system president implements the policies of the board, reports directly to the board through the board chairperson, and is responsible for the operation of the system. The president of the system meets regularly, typically monthly, with the presidents council, made up of all college presidents, to develop policies and goals.
Policy originating with the board is forwarded to the presidents council for review, as appropriate. If the policy originates at the college
level, the college president submits it to the system president for review and approval. The system president reviews the proposed policy,
and if approved, submits it to the presidents council for review and approval. The presidents council or its designated subcommittee reviews, and if approved, then presents it to the full board for review and adoption. Colleges may adopt specific policies, which are not in conflict with board policies or MTCS operational guidelines. The policies, including contracts negotiated with each bargaining unit, the MTCS Strategic Plan as approved/adopted by the MTCS board of trustees, and procedures approved/adopted by the presidents council and approved by the system president are distributed to each college. These documents clearly delineate the authority, responsibility and relationships among the governing board, administration, staff and faculty. Under the direction of the system president, the system office provides leadership in developing policies, setting goals and objectives with respect to college operations. It also oversees the selection and
recommendation of presidential nominees to the board of trustees and the oversight of college presidents; the selection and evaluation of the system office staff and of the college presidents; the allocation of special revenues; budget preparation; maintenance of an accounting system and procedures which reflect and identify all appropriations, allocations, revenue and expenditures of each college and the system office. In cooperation with the presidents council, it provides leadership in long-range planning and research; promotion of inter-college cooperation and coordination; promotion of interagency cooperation and communication; coordination with the public sector; coordination with the private sector; and the liaison with the legislature. The academic affairs council, consisting of the vice presidents/academic deans from each college, provides leadership in reviewing, assessing and recommending policies and actions which ensure the academic integrity of the colleges within the MTCS. Its actions include the following:
promoting and maintaining quality academic standards; facilitating communication among the college faculties with regard to instructional issues; cultivating excellence in the teaching/learning process; promoting opportunities for the professional development of faculty; maintaining an accurate inventory of MTCS catalog programs; reviewing and recommending action on proposals for new catalog programs; reviewing and recommending action on proposals for program discontinuance or suspension; representing the system on matters relating to the Regional Student Program of the New England Board of Higher Education; and reviewing and acting on academic issues and other matters referred by the MTCS presidents council.
The directors of finance from each college meet regularly as do the deans of students, the deans of continuing education, and the public affairs representatives.
The organizational design and governance structure are supported and strengthened by the vision, mission and guiding principles described in the MTCS Strategic Plan. The plan serves as a guide for decision-making
and focuses the energies of the system on shared priorities. At the system level, public awareness polls have been conducted annually to determine how the citizens of the state of Maine feel about the MTCS, as individual colleges and as a system. The results indicate that the
MTCS enjoys recognition and esteem with the people of Maine and with the state legislature at both the system and the college level. As a result of those polls, the MTCS has continued a statewide awareness campaign to further build statewide awareness of the system and the colleges. In 1994 the board of trustees directed system personnel to develop and initiate a system wide benchmarking effort to research best practices, establish goals, and measure progress in a number of areas. One major objective is to increase employee participation in professional development across the system. Established benchmarks include a minimum
resource allocation to support professional development activities and minimum participation levels.
The College
Each of the seven colleges in the system has a president who has been nominated by the MTCS president and appointed by the board of trustees. Timothy Crowley is the current president of Northern Maine Technical College.
The college president implements the policies of the board of trustees and is responsible for the day-to-day operation of the college. Powers and duties identified for the college president include the following: administration of the college, ensuring educational quality, appointment of staff, staff oversight, preparation and administration of the budget, appointment of police officers, appointment of advisory committees, and other duties as delegated by the board. These duties are identified in the MTCS policy on Governance and Organization, section 203 (workroom document).
Organizational charts in the workroom delineate the division of responsibility and authority between the system office and the college and clarify the relationships that exist within this structure. The organizational chart on pages 7 - 8 delineates the relationships that exist at the college level. While the president of NMTC must work
within the policies set by the MTCS board of trustees, he has the authority and autonomy necessary to manage the college and to formulate and implement policies that are compatible with the board?s intentions. The president consults regularly with the NMTC director of finance on issues relating to financial policy and the allocation of resources at the college. Through the management team and in direct consultation
with department chairs, faculty, other administrators, staff and students, the president involves appropriate constituencies at all levels of the institution in policy-making decisions and in management of the college.
The NMTC Faculty and Staff Handbook contains the college's and MTCS policies and procedures that regulate the operations of NMTC. All MTCS policies and procedures clearly delineate the division of responsibility and ensure equitable administration system-wide.
All academic programs, including off-campus, continuing education, evening and weekend programs, are incorporated into the governance system of the college. As the NMTC organizational chart indicates the
assistant dean of learning resources reports to the
vice-president/academic dean and is charged with administering system and college procedures in accordance with established policies. Within the system of governance, the faculty is involved and/or represented at most levels with input at all levels. The collective
bargaining agreement with faculty (a workroom document), once ratified by the parties, becomes MTCS policy and further delineates faculty and administrative responsibilities. Similar bargaining agreements exist
for staff and professional/technical employees (administrators) with the exception of confidential employees (senior management and the administrative assistant to the president). The bargaining agreements
guide all aspects of organization and management including the employee appraisal process. All employees are appraised annually in accordance
with the parameters established in the bargaining agreements. Beyond these agreements, faculty, staff and administrators are encouraged to annually select one or more standing committees on which to serve. As special needs arise, ad hoc committees are formed and staffed via an invitation to specific individuals to serve on the ad hoc committee. These committees are very important and provide members of the college community an opportunity to formulate and recommend policies and/or procedures.
The following standing committees at NMTC all have broad,
cross-departmental representation from the faculty as well as other employee groups. They include: affirmative action; campus appearance
and access; campus operations; computer utilization; curriculum; discipline; facilities; financial aid and scholarship awards; graduation; health and safety; learning resources; professional development; strategic communications; strategic planning; and student satisfaction. All standing committees are vitally important in assuring the president that proposed policy revisions, additions or deletions have been thoroughly discussed prior to coming to the president for action/implementation. The charge for each standing committee is
delineated in Section # 6730 of the Faculty and Staff Handbook (workroom document). Other committees or councils that are described in this section include the management team, the general advisory council, and the program advisory committees. There is an increasingly active
student senate that serves to advise college administration regarding policies and procedures concerning student welfare. An attempt to
organize a faculty senate in the late 1990s failed due to insufficient interest from faculty.
Through participation in the various committees and representation on bargaining units, faculty, as well as other employees, have a substantive voice in matters of educational programs, faculty personnel, and other aspects of institutional policy. Typically, service on
committees is based on the employee?s expressed preference and, generally, the employee?s preference and their expertise and position coincide. Appropriate departmental/area representation is the goal.
Many actions, particularly program/course development and revisions, typically originate at the department level. For example, as was the
case with the AA in liberal studies at the campus level, the appropriate faculty members are tasked with initial development. Upon endorsement
at the department and program advisory level, the curriculum committee then considers the proposal and recommends action to the vice president who in turn recommends action to the president. This process assures
participation of faculty in the formulation and implementation of educational programs and encourages active involvement in decision-making. Similarly, students are encouraged to become members of the various standing and ad hoc committees at NMTC. The student senate is
frequently asked to suggest representatives to committees. At the system level, there is a student representative position on the MTCS board of trustees and the educational policy committee. At the local level, community involvement is fostered through membership on the NMTC general advisory counsel and various occupational program advisory committees. The general advisory counsel provides overall
guidance and support to the college and effectively brings the community perspective to the college environment. Membership on the council
represents a diverse cross section of business, industry, education and the public interest. The role and responsibilities of the general
advisory council and a current membership list are available in the workroom.
To further solidify the community connection, each program at the college has a program specific advisory committee with representation from the occupational areas covered by the program. The program
advisory committees provide current course and program specific guidance to faculty and establish a vital link between the college and the professional community. Input from the program advisory committees is
frequently the impetus for curriculum change and is required prior to review by the curriculum committee, approval and implementation at the program level. (MTCS Policy # 306)
While several avenues exist to encourage and ensure broad external input into college operations, there are additional mechanisms in place to elicit on-going review and evaluation from within the college community. An annual Personal Assessment of College Environment (PACE) instrument is administered to assess the perceptions of staff and faculty system wide. The purpose of the survey is to obtain the
perceptions of personnel concerning the college climate and to provide more open and constructive communication among faculty, staff, and administrators. The results are widely distributed throughout the
system and presented at employee meetings to encourage discussion and feedback. Results are compared at the college level with previous assessments and with PACE norms (workroom documents).
Appraisal:
The Board of Trustees and the System
Given the over-all economic conditions in Maine, the current organizational and governance structure support the stated mission and purposes and allow the day-to-day operation of the system and the colleges to proceed well. The board of trustees continually seeks ways to enhance the effectiveness of the services and programming provided. The system?s strategic plan directs the system in achieving its mission and establishes an environment that is conducive to effective and collaborative planning and evaluation at all levels. The board of
trustees has emphasized a number of objectives in the strategic plan that focus efforts and resources on fostering and supporting a positive work environment in support of employees as well as students. The guiding principles in the strategic plan specifically address the commitment to creating and sustaining an environment that encourages teaching, learning, and scholarship.
The board of trustees has demonstrated strong support for the MTCS and for the leadership that the MTCS president displays. The rapport with the state legislature, evident at the system level, is a major factor in the support that the MTCS receives from the legislature as well as from the citizens of Maine. Two legislative committees were formed during the past decade to look at the capacity of the post-secondary education system in Maine. A capital improvement bond referendum was proposed and supported by the voters in 1989 and again in 1999, and a training equipment bond was approved in 1994.
Other examples of resource requests funded include: $750,000 for re-skilling citizens due to corporate downsizing in FY94 and FY99 and $2.5 million in FY00 and FY01 to increase enrollment in colleges of the system, and funding of negotiated employee payroll increases within guidelines. The legislature recognizes the contribution that the MTCS makes to the economy of Maine and has committed funding to maintain and increase access to the technical colleges. The governance structure
encourages and supports the goals of the system and the individual colleges. The MTCS leadership has established a prevailing positive opinion about the system with the legislature. However, the competition
for resources is great and the system leadership continues to make the case for support for necessary resources to the legislature and to the people of Maine.
The success of the system of governance is best measured in terms of the accomplishments of the MTCS and the individual colleges. The MTCS Guiding Principles originally set forth visionary goals for the system. Substantial progress has been made in addressing these goals as shown in Appendix G. Further, the MTCS Strategic Plan establishes a formal and periodic system for evaluation of the effectiveness of the system. The benchmarks defined in the plan were established with input from committees having system-wide representation and serve to guide the assessment process.
The organizational structure for the system has been effective and is a model that enables the system administration to function as outlined in the founding legislation. The authority, responsibilities, and
relationships among the various levels of governance and administration are clearly described in official documents and are generally understood and accepted throughout the system. There are several mechanisms
available to encourage and support participation of all appropriate constituencies in the governance of the system and participation is generally high.
Employee surveys (PACE) in the past have indicated that faculty and staff at the college are not fully aware of the role of the system office. Efforts have been and continue to be underway to improve that awareness. The system president visits the colleges periodically, the board of trustees rotates its meetings among the colleges, and a periodic newsletter from the system office is distributed to faculty and staff at all colleges. Representatives from the colleges are encouraged
to and do participate in system level committees. The system-sponsored
Distinguished Lecture Series and the Campus to Campus Networking program are other examples of efforts to improve awareness of and participation in system wide activities.
The College
For the college, the organizational structure is along traditional lines. The college president and/or senior management assess its effectiveness and adjust as needed to most effectively fulfill the college's mission, goals and objectives. The well-defined mission,
policies and procedures, and benchmarks at the system level are reflected in and/or translated to similarly well-defined goals and objectives at the college. Policies and procedures at the college level
are formalized and have served the college well. They are available on
the college web site. Periodic review and update will occur with
on-going input from the college community.
The traditional organization of the college is clearly defined and relationships between and among the various departments and/or divisions are clear. The traditional support functions are in place and efforts are on going to maintain integrated, seamless services. The off-campus activities, continuing education, evening and weekend programs, and non-credit activities are all fully integrated into the college organization. A perceived lack of academic consistency and control of off-campus programs in the past has been remedied through solid reporting mechanisms and procedural guidelines. One area of concern,
the appraisal system for adjunct faculty, remains to be formalized. Student feedback is the primary mechanism for adjunct faculty evaluation and a formal appraisal process is being developed (see Standard Five: Faculty).
Operational activities within the college in the past have been rooted in the collective bargaining approach to management. This environment
has hampered, to some extent, maximum participation as the college attempts to grow and change. This has been especially evident in
considering transitions in which additions to or changes in work assignments occur. Over the last decade, efforts have been underway at
both the system and the college level to move these to a higher professional and collegial plane. Substantial progress to this end has
been made, but more is needed. The system and the college will continue
to work to employ the interest-based approach in addressing organizational/management concerns. At both the system and the college
level, professional development is occurring and committees are engaged in this effort.
At the college level, the committee structure provides an opportunity for faculty, staff and students to initiate and/or influence policy and procedure development. The committee structure is well utilized, participation in committees is high, and representation from most constituencies is acceptable. In attempting to ensure reasonable
cross-departmental representation, and in light of the voluntary nature of committee service, committee membership tends to be the same year after year. Although committee history/experience is important,
membership rotation needs to be encouraged to some extent. Community interest and input is assured through the general advisory council and the program advisory committees. Student representation and
participation on some committees is less than satisfactory and efforts are underway to ensure more active involvement from members of the student senate and other student organizations. Student organizations,
particularly honor societies, at the college are becoming increasingly active and staff and faculty work closely with them as advisors and mentors. Some committees need encouragement to be more active in addressing contemporary issues and in recognizing the potential strength of their recommendations to college leadership. There is an underlying
perception that their ?advisory? function limits the impact of
committees and that perception creates a resultant hesitancy to be proactive and involved. There is a likely connection between this
perception and recognized concerns about the flow of communication within the college. Staff and faculty do not all believe that they have
a formal, respected role in the decision-making process. Individual constituencies need reassurance that their input and recommendations are heard and considered. Formal communication among all constituencies
requires continuing attention and the college should specifically address the strengthening of formal committee reporting mechanisms. The responsibility of committee members to represent the views of their constituencies needs to be emphasized and two-way communication to provide input to committees and feedback to constituencies needs to be strengthened. There is a lack of consistency in compliance with
existing committee reporting expectations and end-of-year committee recommendations are not always reported to the president. Committee chairs should be encouraged to provide the president with periodic updates of committee activities and to file a formal, written report of committee recommendations and/or accomplishments at the end of the year. Accordingly, all administrators/supervisors should be equally attentive to the need to provide timely, complete, and formal feedback to committee members outlining what actions are taken as a result of their recommendations and why.
Projection:
The current philosophical approach to the organizational and governance process is expected to continue in the foreseeable future at the system and college levels. An interest based bargaining approach to operation
and management will continue to be emphasized at both levels. As NMTC looks forward to continued growth and change, this approach will be vital to successful development and implementation of new programs and activities.
Efforts will continue for the foreseeable future at both the system and college level to increase employee understanding of the function and operation of the system as measured by the PACE survey. It is envisioned that additional assessment activities will occur at the system level in such areas as the outcomes of the liberal studies program as it matures, ?soft skills? for the 21st century and strategic plan accomplishments. Further it is anticipated that the outcomes of
such assessments will be used to guide enhancement adjustments and help shape future strategic plan goals and/or objectives.
The college committee structure provides for representation and/or input for all constituencies. It is envisioned that this structure will
remain unless its effectiveness diminishes significantly. Efforts are underway and will continue to improve the flow of communication, especially between committees and their constituencies, and between committees and the president, to encourage a more proactive role for committees. Adjustments in reporting mechanisms and response processes will be made to enhance the formal communication and to reassure committee members that their collective voice is heard. The college plans to continue the process of community involvement and feedback through the general advisory council and the various occupational program advisory committees.
The MTCS and NMTC policies and procedures are judged to be effective and are reviewed and revised as necessary to clarify or to increase effectiveness. Some updating is in progress to clarify and/or highlight
such items as enhanced health and safety concerns, MTCS policy revisions, copyright guidelines, etc. These activities are ongoing and
revised policies and procedures will be made available to all constituencies on the web page.
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