NMCC - Organization and Governance
  NMCC  
 
Standard Three: Organization and Governance
 
Description:
 

In 1985, the Maine legislature approved L.D. 2174 an Act to Establish

the Maine Vocational -Technical Institute System (MRSA, Chapter 431,

Maine Vocational-Technical Institute System, enacted by Laws 1985,

c.695, ss11, effective April 16, 1986). This act formally grouped the

six institutions, once governed by the State Board of Education, into

one organization under a central office structure governed by a board of

trustees.
 

On June 22, 1989, the Maine legislature passed An Act to Enhance the

Status of Vocational -Technical Education in Maine (MRSA, Chapter 443,

ss2). This act changed the name of the Vocational-Technical Institute

System to the Maine Technical College System (MTCS) with similar changes

to the names of each institution within the system. It also provided

the foundation for MTCS policy section 200 Governance and Organization.

The original responsibilities and mission remained the same. The

current system consists of the board of trustees, a system office and

seven technical colleges.
 

The basic mission of the Maine Technical College System is to provide

associate degree, diploma and certificate programs directed at the

educational, occupational and technical needs of the State?s citizens

and the work-force needs of the State?s employers. The primary goals of

post-secondary vocational-technical education and the Maine Technical

College System are to create an educated, skilled and adaptable labor

force, which is responsive to the changing needs of the economy of the

State and to promote local, regional, and statewide economic

development. A listing of specific tasks of the technical college

system is included in the legislation (workroom document).

 
The Board of Trustees
 

The board of trustees consists of 13 voting members, one ex officio

voting member and two ex officio non-voting members.   These seats

include 12 members from the field of business and industry, the field of

labor, the field of education, the general public and one member who is

from the student body of one of the technical college campuses at the

time of appointment. The commissioner of education is a voting ex

officio member and the commissioners of economic and community

development and labor are non-voting ex officio members. From among the

appointed members, the board elects a chair and vice chair to annual

terms of office, and the chair appoints all committee members. The

president of the MTCS serves as secretary of the board of trustees.

 

Board members are appointed by the governor to four-year terms of

office, with the exception of the student member who is appointed to a

two-year term, subject to review by the joint standing committee of the

legislature having jurisdiction over education and to confirmation by

the legislature. No classified or unclassified employee of the State or

person who holds elected state office may serve on the board of

trustees, with the exception of ex officio members. Throughout this

process, consideration is given to member field of expertise, statewide

geographical representation and gender equity. The process is designed

to assure that the public interest is represented in the membership of

the board of trustees. Current membership of the MTCS board of trustees
is included in Appendix F.
 

The board is the legally constituted body responsible, through the

exercise of the powers and performance of the duties set forth by the

law, for the establishment, control, and administration of the statewide

system of publicly supported technical colleges. The board of trustees

meets at least six times each year and at the call of the chairman or at

the request of a majority of the members. The functions, membership and

organization of the board are delineated in the MTCS Policy Section 201

and Section 11.20A MRSA c.431 ? par. 12705 ?Board of Trustees? and par.

12706 ?powers and duties of the Board of Trustees.? The board is the
policy-making authority of the system.
 
The board of trustees has three standing committees: the executive

committee, the educational policy committee, and the finance and

facilities committee. The latter two committees consist of five

trustees, one of whom is chair; two college representatives ? one

administrator, one instructor; and two others from among the following:

college advisory council, student senate, public at large.   

 

Various ad hoc committees are established and frequently composed of

representatives from the board of trustees, the MTCS office, and

associated constituencies of employees.   Collective bargaining

agreements also serve as important channels of communication as

representation typically includes MTCS staff representing the board of

trustees and representatives of employees served by the agreement.

Regular communication among appropriate constituencies also occurs

through the publication and distribution of minutes of Board meetings,

committee meetings, advisory council meetings, and management team

meetings. At the beginning of each board of trustees meeting, there is

an opportunity for employees and/or citizens to address the board.

Typically, the regular meetings of the board are held on the college

campuses on a rotating basis.
 

The board of trustees? commitment to learning and scholarship is evident

in various activities of the board over the years. Among those

activities was the creation of a 14-member ad hoc commission in January

1994 to identify and define the skills that best represent the critical

complementary skills necessary for success in the workplace of the

1990s. The Skills Commission for the 21st Century, with input from a

35-member select advisory committee, prepared a report that would serve

as a blueprint to guide the curricula development and validation

process. It provides the foundation to determine if graduates have

achieved the skills necessary for successful personal and professional

lives. The board continues to review and monitor the implementation and

integration of the identified skill sets at each college.   As described

in the Standard Two section, board policy establishes an annual program

review process designed to assure that all academic program offerings

are assessed and updated on a five-year cycle.
 

There are no other boards with vested authority for governing the

institution. The Maine Technical College System board of trustees?

powers and duties are described in Section 200 of the MTCS Policy Manual

(work room document).
 
The System
 

The board appoints the president of the system who serves at its

pleasure. The system president implements the policies of the board,

reports directly to the board through the board chairperson, and is

responsible for the operation of the system. The president of the system

meets regularly, typically monthly, with the presidents council, made up

of all college presidents, to develop policies and goals.
 

Policy originating with the board is forwarded to the presidents council

for review, as appropriate. If the policy originates at the college

level, the college president submits it to the system president for

review and approval. The system president reviews the proposed policy,

and if approved, submits it to the presidents council for review and

approval. The presidents council or its designated subcommittee

reviews, and if approved, then presents it to the full board for review

and adoption.   Colleges may adopt specific policies, which are not in

conflict with board policies or MTCS operational guidelines. The

policies, including contracts negotiated with each bargaining unit, the

MTCS Strategic Plan as approved/adopted by the MTCS board of trustees,

and procedures approved/adopted by the presidents council and approved

by the system president are distributed to each college. These

documents clearly delineate the authority, responsibility and

relationships among the governing board, administration, staff and faculty.

 

Under the direction of the system president, the system office provides

leadership in developing policies, setting goals and objectives with

respect to college operations. It also oversees the selection and

recommendation of presidential nominees to the board of trustees and the

oversight of college presidents; the selection and evaluation of the

system office staff and of the college presidents; the allocation of

special revenues; budget preparation; maintenance of an accounting

system and procedures which reflect and identify all appropriations,

allocations, revenue and expenditures of each college and the system

office. In cooperation with the presidents council, it provides

leadership in long-range planning and research; promotion of

inter-college cooperation and coordination; promotion of interagency

cooperation and communication; coordination with the public sector;

coordination with the private sector; and the liaison with the legislature.

 

The academic affairs council, consisting of the vice presidents/academic

deans from each college, provides leadership in reviewing, assessing and

recommending policies and actions which ensure the academic integrity of

the colleges within the MTCS. Its actions include the following:

promoting and maintaining quality academic standards; facilitating

communication among the college faculties with regard to instructional

issues; cultivating excellence in the teaching/learning process;

promoting opportunities for the professional development of faculty;

maintaining an accurate inventory of MTCS catalog programs; reviewing

and recommending action on proposals for new catalog programs; reviewing

and recommending action on proposals for program discontinuance or

suspension; representing the system on matters relating to the Regional

Student Program of the New England Board of Higher Education; and

reviewing and acting on academic issues and other matters referred by

the MTCS presidents council.
 

The directors of finance from each college meet regularly as do the

deans of students, the deans of continuing education, and the public

affairs representatives.
 

The organizational design and governance structure are supported and

strengthened by the vision, mission and guiding principles described in

the MTCS Strategic Plan. The plan serves as a guide for decision-making

and focuses the energies of the system on shared priorities.

 

At the system level, public awareness polls have been conducted annually

to determine how the citizens of the state of Maine feel about the MTCS,

as individual colleges and as a system. The results indicate that the

MTCS enjoys recognition and esteem with the people of Maine and with the

state legislature at both the system and the college level. As a result

of those polls, the MTCS has continued a statewide awareness campaign to

further build statewide awareness of the system and the colleges.

 

In 1994 the board of trustees directed system personnel to develop and

initiate a system wide benchmarking effort to research best practices,

establish goals, and measure progress in a number of areas.   One major

objective is to increase employee participation in professional

development across the system. Established benchmarks include a minimum

resource allocation to support professional development activities and

minimum participation levels.
 
The College
 

Each of the seven colleges in the system has a president who has been

nominated by the MTCS president and appointed by the board of trustees.

Timothy Crowley is the current president of Northern Maine Technical

College. 
 

The college president implements the policies of the board of trustees

and is responsible for the day-to-day operation of the college. Powers

and duties identified for the college president include the following:

administration of the college, ensuring educational quality, appointment

of staff, staff oversight, preparation and administration of the budget,

appointment of police officers, appointment of advisory committees, and

other duties as delegated by the board. These duties are identified in

the MTCS policy on Governance and Organization, section 203 (workroom

document).
 

Organizational charts in the workroom delineate the division of

responsibility and authority between the system office and the college

and clarify the relationships that exist within this structure. The

organizational chart on pages 7 - 8 delineates the relationships that

exist at the college level. While the president of NMTC must work

within the policies set by the MTCS board of trustees, he has the

authority and autonomy necessary to manage the college and to formulate

and implement policies that are compatible with the board?s intentions.

The president consults regularly with the NMTC director of finance on

issues relating to financial policy and the allocation of resources at

the college. Through the management team and in direct consultation

with department chairs, faculty, other administrators, staff and

students, the president involves appropriate constituencies at all

levels of the institution in policy-making decisions and in management

of the college.
 

The NMTC Faculty and Staff Handbook contains the college's and MTCS

policies and procedures that regulate the operations of NMTC. All MTCS

policies and procedures clearly delineate the division of responsibility

and ensure equitable administration system-wide.
 

All academic programs, including off-campus, continuing education,

evening and weekend programs, are incorporated into the governance

system of the college. As the NMTC organizational chart indicates the
assistant dean of learning resources reports to the

vice-president/academic dean and is charged with administering system

and college procedures in accordance with established policies. 

 

Within the system of governance, the faculty is involved and/or

represented at most levels with input at all levels. The collective

bargaining agreement with faculty (a workroom document), once ratified

by the parties, becomes MTCS policy and further delineates faculty and

administrative responsibilities. Similar bargaining agreements exist

for staff and professional/technical employees (administrators) with the

exception of confidential employees (senior management and the

administrative assistant to the president). The bargaining agreements

guide all aspects of organization and management including the employee

appraisal process. All employees are appraised annually in accordance

with the parameters established in the bargaining agreements.

 

Beyond these agreements, faculty, staff and administrators are

encouraged to annually select one or more standing committees on which

to serve. As special needs arise, ad hoc committees are formed and

staffed via an invitation to specific individuals to serve on the ad hoc

committee. These committees are very important and provide members of

the college community an opportunity to formulate and recommend policies

and/or procedures. 
 
The following standing committees at NMTC all have broad,

cross-departmental representation from the faculty as well as other

employee groups. They include: affirmative action; campus appearance

and access; campus operations; computer utilization; curriculum;

discipline; facilities; financial aid and scholarship awards;

graduation; health and safety; learning resources; professional

development; strategic communications; strategic planning; and student

satisfaction. All standing committees are vitally important in assuring

the president that proposed policy revisions, additions or deletions

have been thoroughly discussed prior to coming to the president for

action/implementation. The charge for each standing committee is

delineated in Section # 6730 of the Faculty and Staff Handbook (workroom

document). Other committees or councils that are described in this

section include the management team, the general advisory council, and

the program advisory committees. There is an increasingly active

student senate that serves to advise college administration regarding

policies and procedures concerning student welfare. An attempt to

organize a faculty senate in the late 1990s failed due to insufficient

interest from faculty.
 

Through participation in the various committees and representation on

bargaining units, faculty, as well as other employees, have a

substantive voice in matters of educational programs, faculty personnel,

and other aspects of institutional policy. Typically, service on

committees is based on the employee?s expressed preference and,

generally, the employee?s preference and their expertise and position

coincide. Appropriate departmental/area representation is the goal.
 

Many actions, particularly program/course development and revisions,

typically originate at the department level. For example, as was the

case with the AA in liberal studies at the campus level, the appropriate

faculty members are tasked with initial development. Upon endorsement

at the department and program advisory level, the curriculum committee

then considers the proposal and recommends action to the vice president

who in turn recommends action to the president. This process assures

participation of faculty in the formulation and implementation of

educational programs and encourages active involvement in decision-making.

 

Similarly, students are encouraged to become members of the various

standing and ad hoc committees at NMTC. The student senate is

frequently asked to suggest representatives to committees. At the

system level, there is a student representative position on the MTCS

board of trustees and the educational policy committee. 

 

At the local level, community involvement is fostered through membership

on the NMTC general advisory counsel and various occupational program

advisory committees. The general advisory counsel provides overall

guidance and support to the college and effectively brings the community

perspective to the college environment. Membership on the council

represents a diverse cross section of business, industry, education and

the public interest. The role and responsibilities of the general

advisory council and a current membership list are available in the

workroom. 
 

To further solidify the community connection, each program at the

college has a program specific advisory committee with representation

from the occupational areas covered by the program. The program

advisory committees provide current course and program specific guidance

to faculty and establish a vital link between the college and the

professional community. Input from the program advisory committees is

frequently the impetus for curriculum change and is required prior to

review by the curriculum committee, approval and implementation at the

program level. (MTCS Policy # 306) 
 

While several avenues exist to encourage and ensure broad external input

into college operations, there are additional mechanisms in place to

elicit on-going review and evaluation from within the college

community. An annual Personal Assessment of College Environment (PACE)

instrument is administered to assess the perceptions of staff and

faculty system wide. The purpose of the survey is to obtain the

perceptions of personnel concerning the college climate and to provide

more open and constructive communication among faculty, staff, and

administrators. The results are widely distributed throughout the

system and presented at employee meetings to encourage discussion and

feedback. Results are compared at the college level with previous

assessments and with PACE norms (workroom documents).
 
Appraisal:
 
The Board of Trustees and the System
 

Given the over-all economic conditions in Maine, the current

organizational and governance structure support the stated mission and

purposes and allow the day-to-day operation of the system and the

colleges to proceed well. The board of trustees continually seeks ways

to enhance the effectiveness of the services and programming provided.

The system?s strategic plan directs the system in achieving its mission

and establishes an environment that is conducive to effective and

collaborative planning and evaluation at all levels. The board of

trustees has emphasized a number of objectives in the strategic plan

that focus efforts and resources on fostering and supporting a positive

work environment in support of employees as well as students. The

guiding principles in the strategic plan specifically address the

commitment to creating and sustaining an environment that encourages

teaching, learning, and scholarship.
 

The board of trustees has demonstrated strong support for the MTCS and

for the leadership that the MTCS president displays. The rapport with

the state legislature, evident at the system level, is a major factor in

the support that the MTCS receives from the legislature as well as from

the citizens of Maine. Two legislative committees were formed during the

past decade to look at the capacity of the post-secondary education

system in Maine. A capital improvement bond referendum was proposed and

supported by the voters in 1989 and again in 1999, and a training

equipment bond was approved in 1994. 
 

Other examples of resource requests funded include: $750,000 for

re-skilling citizens due to corporate downsizing in FY94 and FY99 and

$2.5 million in FY00 and FY01 to increase enrollment in colleges of the

system, and funding of negotiated employee payroll increases within

guidelines. The legislature recognizes the contribution that the MTCS

makes to the economy of Maine and has committed funding to maintain and

increase access to the technical colleges. The governance structure

encourages and supports the goals of the system and the individual

colleges. The MTCS leadership has established a prevailing positive

opinion about the system with the legislature. However, the competition

for resources is great and the system leadership continues to make the

case for support for necessary resources to the legislature and to the

people of Maine. 
 

The success of the system of governance is best measured in terms of the

accomplishments of the MTCS and the individual colleges. The MTCS

Guiding Principles originally set forth visionary goals for the system.

Substantial progress has been made in addressing these goals as shown in

Appendix G.   Further, the MTCS Strategic Plan establishes a formal and

periodic system for evaluation of the effectiveness of the system. The

benchmarks defined in the plan were established with input from

committees having system-wide representation and serve to guide the

assessment process.
 

The organizational structure for the system has been effective and is a

model that enables the system administration to function as outlined in

the founding legislation. The authority, responsibilities, and

relationships among the various levels of governance and administration

are clearly described in official documents and are generally understood

and accepted throughout the system. There are several mechanisms

available to encourage and support participation of all appropriate

constituencies in the governance of the system and participation is

generally high. 
 

Employee surveys (PACE) in the past have indicated that faculty and

staff at the college are not fully aware of the role of the system

office. Efforts have been and continue to be underway to improve that

awareness. The system president visits the colleges periodically, the

board of trustees rotates its meetings among the colleges, and a

periodic newsletter from the system office is distributed to faculty and

staff at all colleges. Representatives from the colleges are encouraged
to and do participate in system level committees. The system-sponsored

Distinguished Lecture Series and the Campus to Campus Networking program

are other examples of efforts to improve awareness of and participation

in system wide activities.
 
The College
 

For the college, the organizational structure is along traditional

lines. The college president and/or senior management assess its

effectiveness and adjust as needed to most effectively fulfill the

college's mission, goals and objectives. The well-defined mission,

policies and procedures, and benchmarks at the system level are

reflected in and/or translated to similarly well-defined goals and

objectives at the college. Policies and procedures at the college level
are formalized and have served the college well. They are available on
the college web site. Periodic review and update will occur with
on-going input from the college community. 
 

The traditional organization of the college is clearly defined and

relationships between and among the various departments and/or divisions

are clear. The traditional support functions are in place and efforts

are on going to maintain integrated, seamless services. The off-campus

activities, continuing education, evening and weekend programs, and

non-credit activities are all fully integrated into the college

organization.   A perceived lack of academic consistency and control of

off-campus programs in the past has been remedied through solid

reporting mechanisms and procedural guidelines. One area of concern,

the appraisal system for adjunct faculty, remains to be formalized.

Student feedback is the primary mechanism for adjunct faculty evaluation

and a formal appraisal process is being developed (see Standard Five:

Faculty).
 

Operational activities within the college in the past have been rooted

in the collective bargaining approach to management. This environment

has hampered, to some extent, maximum participation as the college

attempts to grow and change. This has been especially evident in

considering transitions in which additions to or changes in work

assignments occur. Over the last decade, efforts have been underway at

both the system and the college level to move these to a higher

professional and collegial plane. Substantial progress to this end has
been made, but more is needed. The system and the college will continue

to work to employ the interest-based approach in addressing

organizational/management concerns. At both the system and the college

level, professional development is occurring and committees are engaged

in this effort.
 

At the college level, the committee structure provides an opportunity

for faculty, staff and students to initiate and/or influence policy and

procedure development. The committee structure is well utilized,

participation in committees is high, and representation from most

constituencies is acceptable. In attempting to ensure reasonable

cross-departmental representation, and in light of the voluntary nature

of committee service, committee membership tends to be the same year

after year. Although committee history/experience is important,

membership rotation needs to be encouraged to some extent. Community

interest and input is assured through the general advisory council and

the program advisory committees. Student representation and

participation on some committees is less than satisfactory and efforts

are underway to ensure more active involvement from members of the

student senate and other student organizations. Student organizations,

particularly honor societies, at the college are becoming increasingly

active and staff and faculty work closely with them as advisors and mentors.

 

Some committees need encouragement to be more active in addressing

contemporary issues and in recognizing the potential strength of their

recommendations to college leadership. There is an underlying
perception that their ?advisory? function limits the impact of

committees and that perception creates a resultant hesitancy to be

proactive and involved. There is a likely connection between this

perception and recognized concerns about the flow of communication

within the college. Staff and faculty do not all believe that they have

a formal, respected role in the decision-making process. Individual

constituencies need reassurance that their input and recommendations are

heard and considered. Formal communication among all constituencies

requires continuing attention and the college should specifically

address the strengthening of formal committee reporting mechanisms. The

responsibility of committee members to represent the views of their

constituencies needs to be emphasized and two-way communication to

provide input to committees and feedback to constituencies needs to be

strengthened. There is a lack of consistency in compliance with

existing committee reporting expectations and end-of-year committee

recommendations are not always reported to the president.   Committee

chairs should be encouraged to provide the president with periodic

updates of committee activities and to file a formal, written report of

committee recommendations and/or accomplishments at the end of the

year. Accordingly, all administrators/supervisors should be equally

attentive to the need to provide timely, complete, and formal feedback

to committee members outlining what actions are taken as a result of

their recommendations and why.
 
Projection:
 

The current philosophical approach to the organizational and governance

process is expected to continue in the foreseeable future at the system

and college levels. An interest based bargaining approach to operation

and management will continue to be emphasized at both levels.   As NMTC

looks forward to continued growth and change, this approach will be

vital to successful development and implementation of new programs and

activities.
 

Efforts will continue for the foreseeable future at both the system and

college level to increase employee understanding of the function and

operation of the system as measured by the PACE survey. It is

envisioned that additional assessment activities will occur at the

system level in such areas as the outcomes of the liberal studies

program as it matures, ?soft skills? for the 21st century and strategic

plan accomplishments. Further it is anticipated that the outcomes of

such assessments will be used to guide enhancement adjustments and help

shape future strategic plan goals and/or objectives.
 

The college committee structure provides for representation and/or input

for all constituencies. It is envisioned that this structure will

remain unless its effectiveness diminishes significantly.   Efforts are

underway and will continue to improve the flow of communication,

especially between committees and their constituencies, and between

committees and the president, to encourage a more proactive role for

committees.   Adjustments in reporting mechanisms and response processes

will be made to enhance the formal communication and to reassure

committee members that their collective voice is heard. The college

plans to continue the process of community involvement and feedback

through the general advisory council and the various occupational

program advisory committees. 
 

The MTCS and NMTC policies and procedures are judged to be effective and

are reviewed and revised as necessary to clarify or to increase

effectiveness. Some updating is in progress to clarify and/or highlight

such items as enhanced health and safety concerns, MTCS policy

revisions, copyright guidelines, etc. These activities are ongoing and

revised policies and procedures will be made available to all

constituencies on the web page.


 
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